Our Services

Our Services

Efrai offers an unparalleled level of service and many of your questions may be answered below. For more information about any of our services, we invite you to have a conversation with one of our diamond and jewelry experts at sales@efrai.com or (305) 371-9535.


Free Returns

Our commitment to you does not end at delivery. Items may be returned or exchanged within 18 days from the date you received. Please see our returns page for more information.


Insurance
Your Efrai purchase is insured from our facility until the moment you receive your item. Learn more about continuing insurance. 


Product Warranty

We stand behind the quality of our products. If you have any concerns, please contact us.


Special Order Engagement Rings

Efrai has a special order program that helps you craft the perfect ring with expert guidance for custom modifications and special requests. 


Engraving Services
Personalize an engagement ring, wedding ring or choose from our sterling silver gifts to have expertly engraved. 


Ring Sizing

Efrai offers complimentary ring resizing on all customized engagement rings during the first year. Simply contact us to arrange your free ring resizing.


International Orders 

As a global brand, Efrai aims to sell and ship all of its products to most places in the world. If you have questions or concerns about buying from a country outside the United States, please contact us


Cleaning and Servicing your ring 

We recommend that you have your ring cleaned, polished, and have the prongs inspected every six months. Please contact us for more information.